from 2 weeks to 1 week before arrival, 70% of the booked arrangement will be charged
from 1 week before arrival, as well as in cases of late arrival, early departure, or non-utilization of agreed services, 90% of the total arrangement will be charged
CANCELLATION POLICY WINTER (except 26.12. to 06.01. - Christmas/New Years Eve and February/Carnival):
free cancellation up to 4 weeks prior to arrival
from 4 weeks to 1 week before arrival, 70% of the booked arrangement will be charged
from 1 week before arrival, as well as in cases of late arrival, early departure, or non-utilization of agreed services, 90% of the total arrangement will be charged
for Christmas/New Years Eve/February/Carnival time
free cancellation up to 8 weeks prior to arrival
from 8 weeks to 4 week before arrival, 50% of the booked arrangement will be charged.
from 4 weeks to 1 week before arrival, 70% of the booked arrangement will be charged.
from 1 week before arrival, as well as in cases of late arrival, early departure, or non-utilization of agreed services, 90% of the total arrangement will be charged
Arrival & departure information
Check-in / Room allocation: Rooms are available from 4:00 pm on the day of arrival. If you arrive earlier, you are welcome to store your luggage in our luggage room until your room is ready.
Parking: One parking space per room is available for cars only on the hotel grounds. Trailers, flatbed trucks, transporters, and buses must be registered separately and will be charged accordingly.
Check-out / room release: On the day of departure, rooms must be vacated by 10:00 am at the latest.
Late check-out: A late check-out until 2:00 pm is available upon request and subject to availability
Our hotel terms and conditions apply. (All other contractual conditions are governed by the general terms and conditions for the hotel industry.)
Important information:
any deposit paid will be credited against the cancellation fees.
